Heidi Kaufmann
Senior Nonprofit Leader driving $1M transformational projects | Build strategic operations that have delivered 50% YOY revenue growth
- Role
- Associate Director, Fundraising Systems at Action Against Hunger USA
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Heidi Kaufmann
I have 18+ years of progressively responsible experience in nonprofit operations, development, project management, strategic execution, change management, systems optimization, process improvement, and cross-team collaboration.Some of the results I\'ve achieved:• Led systems transformation project from multiple disintegrated tools to integrated Salesforce ecosystem, resulting in streamlined operations and 50% revenue growth year-over-year.• Led the development of Power BI dashboards, resulting in real-time visibility into fundraising analytics and KPIs.• Led a team of six in managing the annual budget process, ensuring responsible stewardship and effective allocation of resources, resulting in a 3-to-1 revenue to expense ratio.
Experience
Associate Director, Fundraising Systems
Sep 2022 — Present · New York, NY, US
Drive the vision, strategy, and operations for all External Relations fundraising systemsUnderstand business objectives and develop and execute plans for system acquisition/enhancement and deploymentDrive the development of policies and proceduresActively manage software/service provider relationshipsManage a team comprised of related functions including Business Analysis, Database Management, Gift Processing, Reporting & Analytics, Data Architecture, Training and Development, and other Fundraising OperationsTake the lead on strategic fundraising system projects
Education
Covenant College
Bachelor of Arts, English
2001 — 2005
Boston University College of Communication
Master of Science, Mass Communication; Communication Studies
2006 — 2007
Skills
- Event Planning
- Blogging
- Copy Editing
- Marketing
- Newsletters
- Editing
- Marketing Communications
- Fundraising
- Publicity
- Social Media
- Research
- Community Outreach
- Non-Profits
- Press Releases
- Public Speaking
- Nonprofits
- Public Relations
- Media Relations
- Proofreading
- Grant Writing
- Strategic Communications
- Copywriting
- Journalism
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