Heidi Hose
Account Manager | Microsoft 365 Certified
- Role
- Account Manager at Redspin, A Division Of Clearwater
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Heidi Hose
With over six years of experience serving as Director of Customer Success, our team empowers government clients with tailored customer service management solutions. Leveraging Microsoft 365 certification and a deep understanding of customer success strategies, we focus on fostering long-term client relationships and delivering impactful outcomes. Passionate about aligning organizational goals with client needs, we collaborate across teams to ensure outstanding service delivery and operational efficiency. Dedicated to driving shared success through innovative approaches and a commitment to excellence in the public sector.
Experience
Account Manager
Redspin, A Division Of Clearwater
Dec 2025 — Present
Redspin Customer Success Account Manager with an expertise in Aerospace and Defense based clients. Specializing in strategic relationships within the CMMC industry.Associate\'s in accounting and bachelor’s in business.Cultivating strong client relationships, resolving challenges, and drive upsell opportunities, boosting satisfaction and retention while supporting organizational growth and compliance in theecosystem.
Education
Kaplan University
Associate's degree, Accounting
2006 — 2008
Kaplan University
Bachelor's degree, Business Administration and Management, General
2008 — 2009
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