Heidi Clarey

About Heidi Clarey

h••••••@gmail.comIT professional with extensive experience managing large, cross-functional programs. Proven performer with a technical background in system administration who successfully transitioned to project management and can communicate effectively between technical and non-technical people. Led strategic programs including complex global application deployments/migrations using enterprise-wide tools/methodologies. Accomplished in managing cross-functional matrixed people. Established and maintained relationships that drove accelerated problem resolution and project process improvements. Consistently met the challenge of delivering critical resolutions to government agency regulatory compliance requirements (SEC, CFTC). Talented and innovative leader with ability to advocate and influence for efficiencies to achieve and maintain project mission. Technical Skills: MSOffice Professional, SharePoint, SDLC, ITIL, JIRA, BMC Remedy (Change, Problem, Incident, Asset Management, Service Management), BMC Discovery (ADDM) and CMDB; experience with Agile.

Experience

1. Enterprise Program Manager Ii, Fis

   FIS

   Dec 2015 — Present · Lombard, IL, US

   Project Manager for client implementations of the InvestOne product and supporting applications. Collaborate with the professional services and support teams to ensure successful deployments.

Education

• Loras College

  Bachelor’s Degree, MIS

  1989 — 1992

Skills

• Process Improvement
• Agile Methodologies
• Management
• Data Center
• IT Strategy
• IT Management
• Requirements Analysis
• Integration
• Project Portfolio Management
• Vendor Management
• Unix
• Enterprise Software
• Enterprise Architecture
• Pmo
• Pmp
• Business Analysis
• Requirements Gathering
• Sharepoint
• Project Management
• Sdlc
• Program Management
• Cross-Functional Team Leadership
• Software Project Management
• System Deployment
• Itil
• Visio
• Disaster Recovery