Heidi Bartlett
Patient Service Representative | Experienced in IT Support, Customer Service, and Administrative Operations | Dedicated to Streamlining Processes and Enhancing Experiences
- Role
- Patient Service Representative at Brevard Health Alliance, Inc
- Location
- Melbourne, FL, US
- LinkedIn followers
- 500 followers
About Heidi Bartlett
With 13 years of experience in IT Support and a passion for helping others, I am…
Experience
Patient Service Representative
Dec 2024 — Present · Port Saint John, FL, US
Patient Service RepresentativeAs a Patient Service Representative, I serve as the primary point of contact for patients, ensuring their experience is welcoming and efficient. My responsibilities include: • Scheduling appointments and managing patient check-ins. • Verifying insurance information and processing patient documentation. • Assisting patients with inquiries and guiding them through healthcare services. • Maintaining accurate records and supporting the healthcare team in delivering excellent care.In this role, I aim to provide compassionate service, foster positive patient relationships, and uphold the mission of Brevard Health Alliance in promoting accessible, quality healthcare for our community.
Education
The National Alliance
CISR, Personal Lines
2019 — 2019
Eastern Florida State College
Associate of Science (A.S.), Office Technology
1989 — 1998
Eastern Florida State College
PSAV, Microcomputer Repair/Installer
2002 — 2003
Eastern Florida State College
Associate of Arts (AA), General Studies
2004 — 2005
Mebourne High School
HS Diploma
1986 — 1988
Eastern Florida State College
Associate of Science - AS, Computer and Information Sciences and Support Services
UCF
Information Technology
2005 — 2006
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