Heidi Wolff

Program Technician Ii @State of California

Sacramento, CA, US

Process complex registration applications. Assist public and industry leaders, escrow companies, lenders, and manufacturers in resolving transaction and recording issues. Ensure adherence to California Health and Safety codes, California tax rate schedules, and other state statutes and regulations. Track application documents, signatures, and determining fees. Research and execute procedures for different types of applications, including those relating to mobile home, those with the California Department of Motor Vehicles that need to be re-registered with the Department of Housing and Community Development, and those including original school buildings that needed to be converted to regular commercial modular buildings. Communicate via telephone and email to resolve concerns and calculate fees. Clients range from individuals to large corporations. Utilize CASAS database.Achieved 95% compliance every year.Has processed 300+ application project that required fee quotes and itemization.Assisted clients such as Williams Scotsman, Modspace Corporation, 20th Century Fox Studios, and Trinity Escrow.Strong level of fluency with California State Housing Law and California Health and Safety Code led to promotion to Program Technician II.

Trailhead by Salesforce

Salesforce Ranger, Salesforce Administrator

Bloc

Web Development

University of San Francisco

Master of Arts (M.A.), Sport and Fitness Administration/Management

Dominican University of California

Humanities/Humanistic Studies

San Marin High School

High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

University of San Francisco

Bachelor of Arts (B.A.), Exercise and Sport Science with emphasis in Sports Administration