Heidi Small

Disability Inclusion Emea Lead @JPMorganChase

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Disability Inclusion Emea Lead @JPMorganChase

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Appointed to lead the strategic design and operational execution of disability inclusion across 25+ jurisdictions. I act as the \"Global-to-Local\" architect, translating firmwide ambitions into compliant regional frameworks that navigate the stringent legal and cultural nuances of the EMEA landscape.Institutionalizing a Talent Acquisition Blueprint: Developed a regional recruitment framework for disabled talent that is being adopted globally.Operational Excellence: Exporting Business Management rigor into the DOI space, replacing qualitative goals with data-driven dashboards and C-Suite accountability.Regulatory Navigation: Leading the firm’s response to complex representation quotas and legislative requirements across diverse European markets.Strategic Advisory: Serving as a key partner to the EMEA Business and HR Leadership Teams, bridging the gap between commercial strategy and inclusive growth.

EDUCATION

1997 — 2000

University of South Florida

Masters

1994 — 1997

University of South Florida

Bachelors

SKILLS

Financial ServicesCrmProgram ManagementExpense ManagementBankingRisk ManagementTeam ManagementRelationship ManagementOutsourcingInvestment BankingChange ManagementManagementDerivativesContract NegotiationProject ManagementBusiness AnalysisProcess MigrationBusiness Performance Management

ABOUT HEIDI SMALL

I have spent 25 years in global financial services, building a career at the intersection…

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Heidi Small — Disability Inclusion Emea Lead at JPMorganChase in London, GB | Unifers