Heidi Salmons

About Heidi Salmons

With a combined 16 years of work experience in this arena, I am a seasoned customer relations leader with a passion for connecting the right people to the best companies. I have a recruiting background in technology, business operations, and healthcare, and I excel at new business development, process improvement, and customer relationship management (CRM). I am the Vice President of Customer Relations at Quantix, a staffing and recruiting firm specializing in IT and Business Operations. At Quantix, my focus is customer relations, and I manage a portfolio of national accounts. I am responsible for developing and executing strategies to grow and retain our clients, consultants, candidates, and ensuring customer satisfaction and loyalty. I also collaborate with internal and external stakeholders to identify and resolve issues, optimize workflows, and implement best practices. Some of my achievements include securing well over 100 MSAs, being the number one producer for 16 years running, customer retention, and supporting several process improvement initiatives that enhanced efficiency and quality.

Experience

1. Vice President Customer Relations

   Quantix, Inc.

   Dec 2010 — Present

   Quantix is a Technology and Business Operations staffing and recruiting firm based in Colorado with nationwide reach to our clients, consultants, and candidates. As an Industry leader, our career and AIRS Diversity Certified recruiters work across all aspects of IT and Business Operations, filling positions for our clients with the most relevant talent on the market. Our recruiting services include contract assignments, contract-to-hire, direct hire, specialized staffing, and executive search.The companies in our portfolio acknowledge the significant value we contribute to their organizations and align with our shared belief in connecting the most suitable individuals. As your partner, our responsibility extends beyond merely providing qualified candidates; we strive to deliver precisely the right individuals for your needs. We aim to empower our clients to concentrate on their business objectives by ensuring they have the right person at the right time. At the core of our service is the art of making meaningful connections.We would be grateful for the opportunity to support you.