Heidi Sager

Project Manager, Account Management Operations @RTB House

Philadelphia, PA, US

Managing key initiatives, driving the implementation of new processes within the team and working cross-functionally to drive efficiency and excellence - Being a thought-partner for the local VP of Account Management and counterparts at Headquarters - Improving results on a business unit level by running dedicated projects in Account Management - Supporting the financial forecasting process by working with leadership and the Account Management team, and providing insights on trends - Supporting the process of reporting for the top clients by counseling the local account managers - Speeding up new products and services adoption by supporting upsell activities on a local level

Nazareth College

B.A., History, Graduated Cum laude

Friedrich-Schiller-Universität Jena

German Grammar; German Phonetics, Introductory Russian, and German History

Studienforum Berlin

German History, German Film, Culture, and Literature, German Music History