Heidi Pohlsander

About Heidi Pohlsander

3x Employee of the Quarter & Strategic Growth LeaderI am a revenue-focused Growth Marketing leader dedicated to the motto:\"Their success is our success.\" Currently, at Birdeye, I lead Channel Partner Success initiatives that empower agencies to scale through sophisticated SaaS adoption and AI-driven reputation strategies.Recent Impact Highlights:Awarded Employee of the Quarter (Q1 2024, Q1 2025, Q4 2025) for consistent excellence in revenue generation and partner advocacy.Scaled Net Recurring Revenue (NRR) by 153% through the creation of a specialized \"Growth Squad\" focused on post-onboarding agency expansion.Directed 132% growth in customer acquisition by aligning full-funnel marketing strategies with enterprise-level objectives.Strategic Consultant for 50+ high-value partners, delivering data-backed QBRs that turn complex analytics into clear revenue opportunities.Whether I’m mentoring a high-performing team or navigating the complexities of a pre-IPO fiscal cycle, my focus is always on driving measurable ROI and building transparent, long-term partnerships.

Experience

1. Channel Customer Success Manager

   Birdeye

   Jan 2024 — Present

Education

• Weber State University

  American Sign Language (ASL)

Skills

• Digital Marketing
• Email Marketing
• Account Management
• Social Networking
• Social Media Marketing
• Public Relations
• Salesforce.com
• Marketing
• Marketing Strategy
• Advertising
• Management
• Team Building
• Social Media
• Recruiting
• Crm
• Sales
• Online Advertising
• Online Marketing
• Facebook
• Blogging