Heidi Niskanen

Field Service Engineer @Automata

Natick, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Field Service Engineer @Automata

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Boston, MA, US

EDUCATION

2013 — 2017

Rensselaer Polytechnic Institute

Bachelor of Science - B.S., Nuclear Engineering

2017 — 2019

Rensselaer Polytechnic Institute

Master of Science - M.S., Biomedical Engineering

SKILLS

ResearchMicrosoft WordMicrosoft ExcelLabviewMicrosoft OfficeEngineeringLeadershipPublic SpeakingSocial MediaMatlabCustomer Service

ABOUT HEIDI NISKANEN

Dynamic and results-oriented professional with over 5 years of expertise in medical imaging and diagnostic nuclear medicine, specializing in SPECT, PET, and CT technologies. Proven track record of leading high-performing teams, managing multimillion-dollar service agreements, and delivering exceptional customer satisfaction. Adept at diagnosing and repairing complex electromechanical systems, spearheading equipment installation projects, and training engineers and clinicians on advanced imaging technology. Skilled in cross-disciplinary collaboration, performance management, and adhering to ISO standards. Known for leveraging technical expertise to drive operational excellence and ensure seamless clinical outcomes.

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