Heidi Niskanen

Field Service Engineer

Role
Field Service Engineer at Automata
Location
Natick, MA, US
LinkedIn followers
500 followers

About Heidi Niskanen

Dynamic and results-oriented professional with over 5 years of expertise in medical imaging and diagnostic nuclear medicine, specializing in SPECT, PET, and CT technologies. Proven track record of leading high-performing teams, managing multimillion-dollar service agreements, and delivering exceptional customer satisfaction. Adept at diagnosing and repairing complex electromechanical systems, spearheading equipment installation projects, and training engineers and clinicians on advanced imaging technology. Skilled in cross-disciplinary collaboration, performance management, and adhering to ISO standards. Known for leveraging technical expertise to drive operational excellence and ensure seamless clinical outcomes.

Experience

  1. Field Service Engineer

    Automata

    Jul 2025 — Present · Boston, MA, US

Education

  • Rensselaer Polytechnic Institute

    Bachelor of Science - B.S., Nuclear Engineering

    2013 — 2017

  • Rensselaer Polytechnic Institute

    Master of Science - M.S., Biomedical Engineering

    2017 — 2019

Skills

  • Research
  • Microsoft Word
  • Microsoft Excel
  • Labview
  • Microsoft Office
  • Engineering
  • Leadership
  • Public Speaking
  • Social Media
  • Matlab
  • Customer Service

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Heidi Niskanen — Field Service Engineer at Automata in Natick, MA, US | Unifers