Heidi Niskanen
Field Service Engineer
- Role
- Field Service Engineer at Automata
- Location
- Natick, MA, US
- LinkedIn followers
- 500 followers
About Heidi Niskanen
Dynamic and results-oriented professional with over 5 years of expertise in medical imaging and diagnostic nuclear medicine, specializing in SPECT, PET, and CT technologies. Proven track record of leading high-performing teams, managing multimillion-dollar service agreements, and delivering exceptional customer satisfaction. Adept at diagnosing and repairing complex electromechanical systems, spearheading equipment installation projects, and training engineers and clinicians on advanced imaging technology. Skilled in cross-disciplinary collaboration, performance management, and adhering to ISO standards. Known for leveraging technical expertise to drive operational excellence and ensure seamless clinical outcomes.
Experience
Field Service Engineer
Jul 2025 — Present · Boston, MA, US
Education
Rensselaer Polytechnic Institute
Bachelor of Science - B.S., Nuclear Engineering
2013 — 2017
Rensselaer Polytechnic Institute
Master of Science - M.S., Biomedical Engineering
2017 — 2019
Skills
- Research
- Microsoft Word
- Microsoft Excel
- Labview
- Microsoft Office
- Engineering
- Leadership
- Public Speaking
- Social Media
- Matlab
- Customer Service
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