Heidi Nava
Vice President of Customer Success at Lumen Technologies
- Role
- Vice President of Customer Success at Lumen Technologies
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Heidi Nava
An insightful visionary who instills teams to drive for success and serves as a catalyst for change, human development, innovation and process improvement. A passionate, energetic and influential leader able to balance institution and expertise to gauge the appropriate timing and courses of action in the decision making process. Deep knowledge of the telecommunications industry with more than 20 years of experience leveraging financial controls, technology, capital and staff capabilities to increase revenue, reduce costs, develop teams and improve customer retention. Vast knowledge in global business, sales, operations, services and technology with the ability to flawlessly implement solutions that bridge the gap between strategic planning and tactical execution.
Experience
Vice President of Customer Success
Oct 2020 — Present
Education
Universidad Rafael Urdaneta
Master, Labor Law and Social Security
1996 — 1998
University of Denver
Master, Telecommunications/ Policies and Management
2001 — 2004
Universidad del Zulia
Attorney
1988 — 1994
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