Heidi Mastellone

Director Customer Experience at Selective Insurance

Role: Cx Director at Selective Insurance
Location: Newton, NJ, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Heidi Mastellone

Passionate, results-oriented Director of Customer Experience focused on leveraging insights and intelligence to build and implement strategies that drive customer loyalty and create value for the organization.

Experience

Cx Director
Selective Insurance
Jun 2019 — Present · New York, NY, US

Education

Rutgers University
Bachelor of Arts (BA), Business/Communications

Skills

Product Marketing
Social Media Marketing
Strategy
Marketing Communications
Online Marketing
Crm
Lead Generation
Customer Relationship Management (Crm)
Advertising
Marketing
Marketing Strategy
Leadership
Negotiation
Marketing Management
Email Marketing
Competitive Analysis
Digital Marketing
Project Management
B2b
Direct Marketing
Property & Casualty Insurance
Insurance
Market Research

Contact information

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Work email
•••••@selective.com
Personal email
•••••@•••••.com
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Current company

Selective Insurance

Insurance · 3.1K employees · Branchville, New Jersey, United States

At Selective, we maintain a commitment to provide unique insurance solutions that help keep the families and businesses of our communities protected. We know that no two customers are the same. That’s why we work closely with our independent agency partners to determine their specific coverage needs, so we can deliver business and personal insurance fit for their unique lifestyles. Backed by our unique programs, products, and value-added services, Selective policyholders can have proper piece mind knowing that what’s most important to them is well protected. By working with customers every step of the way, we guarantee a highly personalized insurance experience. That’s what it means to Be Uniquely Insured. Are you interested in applying for a job at Selective? Here is what our process looks like! Selective has many opportunities for talented individuals to join our team. If you apply to Selective, please know that Selective’s Talent Acquisition team thoroughly vets candidates through a screening and interview process that will always include a verbal conversation with a recruiter. All recruiting email correspondence from actual Selective recruiters comes from an Selective.com address – anything different should be considered suspicious. At no time will we ever ask you to provide personal financial or banking information before your first day.

selective.com

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About Heidi Mastellone

Experience

Cx Director

Education

Rutgers University

Skills

Find verified contacts for anyone on LinkedIn