Heidi Leyba

About Heidi Leyba

Visionary IT executive with wide career success navigating teams through digital transformation, organizational change, major infrastructure transitions, and challenging technology implementations. Strategy- and detail-focused,aligns technology and business needs with eye on future to accommodate needs of all stakeholders.Expert program manager for who delivers future-aligned, enterprise-scale digital transformations across all functions; comfortably directs entire program lifecycle from blue-sky concept to operational go-live. Problem fixer hardwired to enjoy resolving intractable problems leveraging extensive, hands-on technical experience and 10+ years of IT leadership oversight.Selected Career Achievements: Presently implementing pioneering regional technology services program for portfolio of key technology initiatives in strategic collaboration with 35 cities, counties, school districts, utilities, and other regional agencies to ensure top-level IT services to communities and organizations serving 382K residents. Delivered transformative, modern VoIP communications platform to replace legacy technology across 5different agencies with separate platforms in less than 12 months, achieving 97% ROI on day 1, andpositioning for easy transition to remote workforces. Building state-of-the-art backup and recovery solution with enterprise-wide 1-hour restore capability to ensure critical regional public services, including education, healthcare, public safety, environmental services, and transportation to 382K residents as potentially paralyzing cybersecurity threats to government agencies have risen by 660%. Completing collaboration to map extensive regional network of public / private fiber optic assets to build new circuits, and ensure efficiency, business continuity, and security; leading regional broadband planning to enhance agility in adding new circuits, and to prepare area for distance learning, telehealth, AI, BI, 5G, and IoT.

Experience

1. Chief Technology Officer (CTO)

   Lane Council of Governments

   Jan 2013 — Present · Eugene, OR, US

   Hired as Information Services Program Manager, promoted by Executive Director of 35-member information technology consortium of public entities to oversee critical regional technology initiatives affecting 382K residents across 4,722 square miles.Manage datacenter infrastructure and operations, shared regional public agency fiber network, regional telecommunications system, and regional IT managed service delivery to consortium members. Led multi-partner needs analysis, planning, vendor selection, and implementation for hybrid cloud/local cybersecurity/disaster recovery system to pre-empt loss of critical data in face of rapidly increasing ransomware threats; new solution cuts full regional data restore from almost 3 months to 1 hour and serves as statewide model. Negotiated cooperative hardware/software/cloud procurement instruments for Oregon public agencies to streamline enterprise vendor selection process, cutting RFP cycles by 90-180 days, expediting solution delivery, and saving $MM in labor and material costs. Replaced end-of-life shared phone system supporting critical public services with lower-cost, faster, more capable, and fully-redundant VoIP system utilizing SD-WAN and SIP, bringing new system fully online across 5 agencies each with own computer network environment in under 12 months; new system realized 97% ROI on first day.

Education

• Quantic School of Business and Technology

  Executive MBA

• American University

  Bachelor of Arts - BA, International Economics/Information Technology