Heidi Jay
Transport Planner @Seras UK
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WORK HISTORY
Transport Planner @Seras UK
Widnes, GB
EDUCATION
Kesgrave High School
GSCE
ABOUT HEIDI JAY
Customer-focused professional with 8 years of customer service experience and 3 years in transport planning and logistics. I combine strong people skills with analytical thinking to keep operations running smoothly and efficiently.I thrive in transport logistics—balancing deadlines, solving problems on the fly, coordinating movements, and keeping everything (and everyone) on track. In transport planning, I support data-driven assessments, optimise routes and flows, and help create smarter, more reliable mobility solutions.Adaptable, proactive, and committed to delivering a great user experience, I bring both operational know-how and strategic thinking to every role. Always open to new opportunities where I can add value and help drive efficient, customer-centred transport operations.
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