Heidi Graf
Consultant @Hg Consulting
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WORK HISTORY
Consultant @Hg Consulting
Toronto, CA
Consulting with companies and/or non-profit groups to diagnose problems correctly & find a suitable solution, in the following areas- project management- procurement services- design & marketing operationsIndustries: Financial Services, Marketing & Communications, Non-ProfitServices: Operations Management, Account/Client Services, Ghost Blogger, Pitch Management, Production (Data, Direct Response), Project Planning & Management (various Marketing Channels)
EDUCATION
Online
Digital Operations
University of Waterloo
BA
Harvard Business School
See below
Online
Train the Trainer & Developing Training Materials
SKILLS
ABOUT HEIDI GRAF
My experiences have always reflected my core belief that the majority of process improvements fail because of problem(s) not being correctly diagnosed. The marketing/advertising industry, both agencies & client side, live in a highly variable & demanding service environment & as such, need to get it right the 1st time. My goal is to take all of my hands-on experience, coupled with extensive knowledge to help companies work better & get the results they need & can maintain. One of my greatest passion is to work with multi-generational teams. While a challenge to some, I believe they represent the best of all worlds & are the catalysts for change. Specialties: Leadership; Creativity, Ingenuity & Originality; Project Management, Regulatory Compliance Management, Quality Assurance Control/Standards (ISO, Sigma); Change Management, Supply Chain Management, Training, Process Diagnostics & Solutions
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