Heidi Caudill
Senior Customer Success Executive | CS Strategy | Customer Champion | Account Management
- Role
- Director, Client Engagement and Success at Transaction Network Services (TNS)
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Heidi Caudill
Solutions-oriented Communications Director with 15 years’ experience leading professionals, creating processes/organizational teams, and driving sales profits. Aiming to leverage my knowledge and work experience and join a team that believes in being held accountable and thrives on being nimble to achieve shared company and customer goals.
Experience
Director, Client Engagement and Success
Transaction Network Services (TNS)
Aug 2024 — Present
Education
Metropolitan State University of Denver
Bachelor's degree, Speech Communication and Rhetoric
1999 — 2003
University of Phoenix
Master's degree, Counselor Education/School Counseling and Guidance Services
2008 — 2011
Skills
- Internet Protocol (Ip)
- Telephony
- Qos
- Ethernet
- Unified Communications
- Tcp/Ip
- Ip
- Unix
- Voice Over Ip (Voip)
- Wireless
- Sip
- Session Initiation Protocol (Sip)
- Voip
- Troubleshooting
- Ss7
- Network Architecture
- Mpls
- Tdm
- Managed Services
- Sip Trunking
- Routing
- Switches
- Telecommunications
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