Heena Singh

About Heena Singh

Sales & Business Development | Team Leadership | Market StrategyI am actively seeking new opportunities in Sales & Business Development, Team Leadership & Distribution Management, Market Strategy, and Client Relationship Management. I bring a strong execution mindset combined with strategic thinking, with hands-on experience in driving growth, managing stakeholders, and scaling operations in dynamic, high-pressure environments. Manager | OYO | 2.5+ Years of ExperienceCurrently working as a Sales Manager at OYO, I lead comprehensive venue operations while ensuring strict adherence to quality and brand standards. My role involves optimizing workflows, driving revenue growth, and managing end-to-end client engagement to deliver highly personalized experiences that consistently exceed expectations. I have extensive experience supervising on-ground teams and vendor partners, implementing process improvements, and building strategic partnerships to enhance operational efficiency and service quality. Data-Driven Leader | Stakeholder & Team ExcellenceI leverage data-driven insights to track performance metrics, enable informed decision-making, and safeguard brand reputation. Known for strong multi-stakeholder coordination, I excel at fostering high-performance teams and ensuring seamless execution across complex projects and events. I thrive in fast-paced environments and am motivated to create measurable impact through structured execution, collaboration, and customer-centric strategies.

Experience

1. Sales Manager

   Oyo

   Nov 2025 — Present · Bengaluru, IN

   Roles & Responsibilities -* Owned end-to-end revenue and venue performance across multiple wedding and event properties, driving booking growth through strategic pricing, demand forecasting, and market intelligence.* Led strategic client acquisition and relationship management, delivering customized event solutions that consistently exceeded expectations and increased repeat and referral business.* Drove operational excellence and brand compliance, ensuring 100% adherence to OYO WEDDINGZ quality standards across events through rigorous service audits and real-time issue resolution.* Managed cross-functional teams and vendor ecosystems, overseeing on-ground execution, SLA compliance, and partner negotiations to optimize cost, quality, and delivery timelines.* Implemented process optimization and standardization initiatives, reducing operational bottlenecks, improving resource utilization, and enhancing scalability across high-volume event locations.* Leveraged data and performance analytics to track revenue KPIs, client feedback, and event outcomes, enabling informed decision-making and continuous improvement in sales and operations.

Education

• EIILM COLLEGE

  Master of Business Administration - MBA, Accounting

• DAV PUBLIC SCHOOL DHANBAD

  Commerce

• The Bhawanipur Education Society College

  Bachelor of Commerce - BCom