Heena Saini

About Heena Saini

Top 5 Strengths : Connectedness - Strategic - Individualization - Achiever – ResponsibilitySource: Clifton StrengthsFinderI am versatile & effervescent leader with a global perspective and a knack for collaborative leadership. Armed with dual MBAs specializing in Operations and Project Management along with Executive Management program from Cornell University in March 2022. With over 22 years of experience in IT & InfoSec program management, operations management, and people management, I have effectually orchestrated successful global service transitions programs and implemented business process standardization initiatives, fostering strategic alignment and efficiency across culturally diverse teams, which resulted in $3M+ cost saving.As an International Certified Career Coach my passion lies in empowering students and promising professionals to upskill themselves and drive positive change in the ecosystem. Through mentoring and coaching, I have impacted over lives by sharing my extensive professional and life experience- Awarded as “Women of the Future” by All India Women Achievers Award (AIWAA-2022) organized by Twell Magazine, India\'s largest Women Empowerment Program- Awarded as “Emerging Women Leader in Skill Development” by International Inspirational WomenAwards (IIWA-2022) organized by GISR Foundation, in April 2022- Featured in Times of India, Times Techies (12/2021)- TOI published my story of resilience- Panelist on Value of Coaching by WICCI (05/2021)-Shared the perspective on importance of coaching & created awareness- Moderated Corporate Diva\'s Global Summit (03/2021)-Collaboration of 21 speakers from 12 different countries, Summit aimed at transforming Women Professionals into Women Leaders, by focusing on topics imperative for their professional growth- Featured by Biocon Biologics (06/2020)-As their \"Stories of Hope\" my journey was shot & published in \"Cancer Survivor Month\"- Initiated & lead the Cancer Support Network (CSN, India Region) CSR at Cisco (02/2020)-to be the first one established @India & have amplified the awareness to 1500+ lives- Felicitated by Karnataka Cancer Society (08/2019)-Awareness Session for One of Bangalore\'s infamous college\'s final year 200+ students.I am at my best when pursuing meaningful goals and inspiring others to achieve impressive and realistic outcomes. I thrive on creating order out of chaos, finding energy in tackling complex challenges, paying attention to detail, and navigating through ambiguity with ease.

Experience

1. Senior Principal Tech Program Manager, Customer Success Services Global Saas & Apps Delivery

   Oracle

   Jun 2022 — Present · Bengaluru, IN

Education

• International Certified Career Coach

  ICCC Masters, Career Guidance & Coaching

• Bangalore University

  B.Sc, Physics, Chemistry, Mathematics

• SICA School

  12th Standard - High School (CBSE), Physics, Chemistry & Mathematics

  1986 — 1999

• Cornell University

  Executive Program in Management, Leadership Development Program

• The ICFAI University, Tripura

  MBA, Operations

  2008 — 2010

• International Certified Career Coach

  ICCC Foundation, Career Guidance & Coaching

• International Certified Career Coach

  ICCC Advanced, Career Guidance & Coaching

Skills

• Storage Solutions
• IT Service Management
• Enterprise Resource Planning (Erp)
• Service Delivery
• Business Analysis
• Executive Reporting
• Management
• Itil
• Product Life Cycle
• Data Center
• Oracle
• Data Mining
• Requirements Analysis
• Data Management
• Project Planning
• Project Management
• Software Documentation
• Solution Architecture
• Oracle Applications
• Oracle E-Business Suite
• Itil V3 Foundations Certified
• Operations Management
• Project Coordination
• IT Infrastructure Management
• Business Process
• Core Competences
• Scorecard Management
• Vendor Management
• Ms Excel Pivot Tables
• Process Improvement
• Iso
• Business Process Improvement
• Reporting & Analysis
• Integration
• Customer Oriented
• Metrics
• Erp