Heena Aslam
Experienced Senior Facility Executive | Expertise in Facility and Property Management | Operational Optimization | Soft Services Management.
- Role
- Senior Facility Executive at JLL India
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Heena Aslam
I am a Senior Facility Executive with over 11 years of experience in facility and…
Experience
Senior Facility Executive
May 2022 — Present · Mumbai, IN
Senior Facility Executive at JLL India (Bank of America Continuum India Pvt Ltd)May 2022 - Present• Oversee housekeeping services, coordinating with vendors for landscaping, pest control, and cleaning operations• Assist Team Manager with projects and provide backup support• Conduct daily property inspections and address cleaning-related issues• Prepare and maintain daily and monthly reports for property manager and client• Lead weekly vendor meetings to resolve operational challenges• Manage attendance records and ensure prompt resolution of customer queries• Monitor and optimize service procedures for cost efficiency• Develop standard policies, procedures, and schedules for facility operations• Oversee landscaping and cafeteria operations• Ensure compliance with health and safety regulations• Coordinate pantry and event setup• Handle customer feedback, payroll, and employee records management• Manage vendor contracts and report to upper management
Education
Welingkar Institute of Management
Postgraduate Degree
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