Heeba Hameed
Senior Content Writer, TCS Interactive- Adobe Business Unit
- Role
- Senior Content Writer and Strategist at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Heeba Hameed
UX Writer | Knowledge Manager | Copywriter | Content Strategist | Multimedia Content…
Experience
Senior Content Writer and Strategist
Dec 2021 — Present · Bengaluru, IN
UX Writer, Knowledge Manager & Copywriter — TCS Interactive, Bengaluru- Serve as the primary point of contact for all knowledge management activities for a US-based pharmaceutical client, ensuring quality and compliance in documentation- Create UX writing and content design solutions addressing user, product, and business challenges, driving clarity and usability across digital interfaces- Designed UX content for onboarding and offboarding automation on the internal portal, preparing microcopy for buttons, labels, pop-up modals, and navigation menus to improve user flow- Built and wrote content for the SharePoint site as a one-stop destination for enterprise information; applied UX writing principles to rewrite headlines, navigation elements, and interface text for enhanced accessibility and engagement- Collaborate with designers, developers, and product teams in an Agile environment, contributing to sprint planning, story writing, and content validation before release- Write, edit, and proofread digital content for the Tata Neu super app and Air India website, ensuring consistency with brand tone and UX best practices- Perform the audit and quality improvement of the Tata Neu website and app- Proficient in ServiceNow, Veeva Vault, and Jira for content publishing, workflow management, and Agile collaboration.
Education
Sacred Heart College, Thevara
Master's degree
2013 — 2015
Skills
- Social Media
- Adobe Photoshop
- Microsoft Excel
- News Writing
- Editing
- Journalism
- Research
- Management
- Creative Writing
- Copy Editing
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