Hedi Elkhal

About Hedi Elkhal

I graduated from The Pennsylvania State University in May of 2010 earning a degree in Business Management & Marketing. Throughout my time at Penn State, I have participated in many clubs and activities such as THON, sports clubs, business society club, and served as a flag football referee. With over 15 years of diverse sales experience under my belt, I bring a unique blend of relationship-building expertise and strategic vision to every client interaction.Passionate about delivering exceptional value and fostering long-term partnerships, I thrive on helping clients achieve their goals. Experienced Customer Success Manager with a proven track record of driving client satisfaction and retention in dynamic environments.Let\'s connect and explore opportunities to collaborate!

Experience

1. Customer Success Manager

   Tenable

   Mar 2022 — Present

   Tenable provides continuous network monitoring to organizations so they can identify vulnerabilities, reduce risk and ensure compliance.As a Customer Success Manager, it is my responsibly to be fully engaged in the client\'s strategic process while with Tenable. Understanding their issues and business requirements plays a big part in building out a road map to ensure their success in leveraging and utilizing the full spectrum of Tenable Network Security\'s products and services.In addition, I am responsible for growing the partnership through a focus on client satisfaction, retention, strategic direction and successful delivery the full value of their investments.Adopting a true cyber exposure platform is the only way to improve organizational effectiveness, reduce costs and measure risk without compromising one\'s enterprise security posture. Tenable enables organizations to continuously discover, assess, and report on every asset in their network against a security policy.

Education

• Penn State University

  Bachelors, Business Management/Marketing Option

  2005 — 2010

Skills

• Salesforce.com
• Account Management
• Sales Operations
• Customer Retention
• Customer Service
• Cold Calling
• Talent Acquisition
• Management
• Team Building
• Coaching
• Human Resources
• Negotiation
• Adp Payroll
• Direct Sales
• B2b
• Small Business
• Outsourcing
• Networking
• Selling
• Time Management
• Marketing
• Sales Process
• Qualifying Prospects
• Training
• Customer Satisfaction
• New Business Development
• Leadership
• Building Relationships
• Business Development
• Hiring
• Team Leadership
• Pricing
• Recruiting
• Sales
• Selling Skills
• Lead Generation
• Relationship Building
• Advertising
• Sales Management
• Crm