Hector Rosado
Store Consultant / Retail Customer Service Associate at FedEx Office
- Role
- Store Consultant Retail Customer Service Associate at FedEx Office
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Hector Rosado
Store Consultant / Retail Customer Service Associate Providing customer expertise…
Experience
Store Consultant Retail Customer Service Associate
Sep 2021 — Present · Chino, CA, US
Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.Provides customer expertise in printing, signs and graphics and shipping product lines and recommends appropriate FedEx Office products and services.Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.Ensures all customer problems are resolved quickly and to the satisfaction of the customer.Takes complex customer orders using order systems and provides accurate pricing information.Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.Maintains a safe, clean and orderly retail Store.
Skills
- Customer Service
- New Business Development
- Email Marketing
- Variable Data Printing
- Wide Format Printing
- Management
- Digital Printing
- Sales Management
- Sales
- Account Management
- Trade Shows
- Leadership
- Direct Mail
- Advertising
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