Hector Barajas
Customer Experience at GRAIL, Inc.
- Role
- Customer Experience at GRAIL
- Location
- Daly City, CA, US
- LinkedIn followers
- 500 followers
About Hector Barajas
Experienced health care professional with a focus on patient assistance and patient…
Experience
Customer Experience
Dec 2020 — Present · Menlo Park, CA, US
Serve as the primary operator to maintain current customer accounts and onboard new GRAIL customers Serve as the primary contact for GRAIL’s growing commercial team when support is requiredHave firm understanding of the importance of exceptional service within the realm of cancer careExcellent attention to detail, effective written and verbal communication skills, the ability to multitask, flexibility regarding tasks and schedule, and the ability to work independently as well as within a highly collaborative team environmentHave kindness, respect for others, empathy, and positivity. Committed to personal and professional change and growth, meeting the needs of the customer and company, and making a true difference within the healthcare landscape as a whole
Education
Heald College-San Francisco
Associate of Science (AS), Medical Office Management/Administration
2004 — 2006
Skills
- Cardiology
- Managed Care
- Healthcare Information Technology
- Hospitals
- Customer Service
- Medicine
- Healthcare Industry
- Medicaid
- Product Launch
- Medical Devices
- Clinical Research
- Medicare
- Cross-Functional Team Leadership
- Healthcare Consulting
- Pharmacy
- Healthcare Management
- Biotechnology
- Medical Terminology
- Healthcare
- Pharmaceutical Industry
- Oncology
- Informatics
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