Heaven Guy
Engineering/Critical Systems Coordinator at Cushman & Wakefield
- Role
- Engineering Coordinator at Cushman & Wakefield
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Heaven Guy
Operations and data reporting specialist with 7+ years of cross-industry experience spanning engineering ops, PR agency work, and academic systems. Proven track record of streamlining audits, managing critical infrastructure reports across the Americas, and leading onboarding, travel, and contract workflows for a global org. Excels in translating messy data and legacy processes into clear deliverables.
Experience
Engineering Coordinator
Jan 2022 — Present · New York, NY, US
Support global operations for UBS\'s critical facilities in the U.S, Brazil, and Mexico by managing cross-functional systems, vendor logistics, and performance reporting across critical infrastructure assets. Trusted as the go-to lead for data accuracy, audit readiness, and systems optimization. Highlights:• Lead weekly electrical and mechanical capacity reporting for UBS\'s home offices and data centers in 3 countries, ensuring executive visibility into uptime and risk thresholds• Deliver monthly environmental compliance reports, including fuel emissions tracking, aligned with local regulations and global sustainability goals• Designed and implemented internal “audit prep guides” that streamlined compliance readiness, directly contributing to a 99% Uptime Institute audit score in 2024• Administer enterprise CMMS platform (eMaint), including reporting, user onboarding, data governance, and vendor integrations• Manage $1.7M+ in open POs and invoice tracking for service contracts, ensuring timely renewals and vendor accountability• Maintain a comprehensive contract matrix detailing OEM responsibilities, service frequencies, and cost structures across all critical locations• Serve as the primary point of contact for corporate travel coordination via SAP Concur and Amex GBT, ensuring alignment with site access and service schedules• Facilitate onboarding of all new vendors and technicians into UBS systems, securing data center badge access and compliance clearanceSystems & Tools: Excel (advanced functions), Power BI, SQL (foundational), eMaint CMMS, SAP Concur, Microsoft Access, SharePoint, Amex Global Travel, Microsoft Teams
Education
St. John's University
Bachelor of Science (B.S.), Public Relations
2016 — 2020
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