Heaven T.
- Role
- Senior Vice President- Central Controls at Citi
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Heaven T.
Results-driven Risk Management and Compliance Leader with extensive experience in developing and implementing comprehensive risk management frameworks, regulatory compliance strategies, and process optimization initiatives. Proven track record of reducing risk exposure, enhancing operational efficiency, and ensuring adherence to regulatory requirements in dynamic financial environments. Expertise in leading cross-functional teams to execute risk assessments, develop mitigation strategies, and foster a culture of compliance. Adept at leveraging data analysis, machine learning, and automation to streamline processes and improve decision-making. Strong communicator with a history of building relationships with stakeholders at all levels, ensuring alignment with organizational objectives and regulatory expectations. Committed to driving continuous improvement and fostering a proactive approach to risk management and compliance. Career Highlights: •Comprehensive Risk Management: Developed and implemented a robust risk management strategy at Citi Bank, resulting in a 33% reduction in overall risk exposure and a 30% improvement in regulatory change process efficiency. •Enhanced Business Control Environment: Led the execution of the Risk and Control Self-Assessment (RCSA) program at Wells Fargo and Citi, significantly enhancing the business control environment and achieving a 50% reduction in project risk. •KYC/AML Oversight: Oversaw KYC/AML processes at Deutsche Bank, fostering strong cross-functional relationships to ensure compliance and serving as the primary escalation point for regional KYC/AML issues. •Branch Leader at Truist: Recognized as the top lending leader in the North Carolina Division, driving increased lending volume and generating $5 million in additional revenue through strategic coaching of branch managers and personal bankers, while leading initiatives to grow account relationships with business customers generating annual revenues between and $1 million, enhancing client retention and satisfaction.
Experience
Senior Vice President- Central Controls
May 2025 — Present · Jacksonville, FL, US
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