Heather Chapman
Senior Global Contingent Workforce Manager @Grammarly
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WORK HISTORY
Senior Global Contingent Workforce Manager @Grammarly
CA, US
Build and lead Grammarly’s first global contingent workforce function, driving strategy, execution, and operational excellence while partnering closely with business leaders to deliver a scalable operating model and governance framework that supports company strategy.
EDUCATION
California State University-Sacramento
BA, Psychology
ABOUT HEATHER CHAPMAN
Enthusiasm to seamlessly blend strategic vision with operational execution. Passion for team leadership and developing individuals. Background with emerging technology companies and mid-market client-centric firms.AREAS OF EXPERTISE- Hiring, Mentoring, Developing & Leading Global Distributed Teams in US, CAN, EMEA and APAC- Contingent Workforce SME (Agency Workers, EOR, Managed/Professional Services, SOW, 1099)- Global Employment Laws (AMER / EMEA / APAC)- Stakeholder Relationships- Change Management- Process Optimization and Automation / SOP- Compliance- M&A Integration- Program Strategy and Design, Process Creation and Management- Design, Develop and Execute Talent Acquisition Strategy - Design, Develop and Execute Global Contingent Workforce Programs (in-house and externally)- Executive, Technical, G&A Recruitment- Managing employee/contractor life cycle - Recruiting Operations- Design, Develop and Execute Mentor/Mentee Programs- Vendor Selection/Management/Optimizations- MSP Program Management - RPO / Outsourcing Management- ImplementationsSOFTWARE & TECHNOLOGY PROFICIENCY- Google Workspace (Docs, Sheets, Slides)- Workday (HRIS)- Slack - Coda- Okta (SSO)- Coupa - Guru, Confluence (Knowledge Base)- Lattice (Talent Management)- Smartsheet, LucidChart (Project Management)- Jira (Ticketing)- Perceptyx (Employee Engagement)- ATS- VMS- ChatGPT
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