Heather Wertz
PMO Director & VP of Innovation
- Role
- Director of Innovation & Project Management at Pcg Consulting Group International
- Location
- Kalamazoo, MI, US
- LinkedIn followers
- 500 followers
About Heather Wertz
Heather Wertz is an innovation-focused leader with over 25 years of experience in…
Experience
Director of Innovation & Project Management
Pcg Consulting Group International
Sep 2021 — Present · US
Managed a successful 30+ project portfolio, including the kickoff and sustainment of 4 call centers with 200+ agents as well as many technical assistance and project management contracts. • Developed and implemented change management initiatives to facilitate the adoption of new project management methodologies, resulting in a 95% adoption rate across the organization • Developed and rolled out a new internal operational tracking platform with interconnectivity for Recruiting, Onboarding, Training, Operations, and IT. • Led a team of project managers, analysts, and security and compliance specialists, providing guidance, training, and support to ensure project success and overall company compliance initiatives and certifications. • Managed the transition of payroll management systems for the organization. • Brought Security and Compliance under the PMO umbrella to drive compliance adherence and verification through the cooperation of affected working parties.• Author of a book on the IMPACT methodology, PCG\'s unique management approach tailored for consulting practices. • Spearheaded, and now manage, the new Digital Transformation and AI team: Creating AI solutions, driving innovation and efficiency through advanced machine learning, natural language processing, and predictive analytics.• Manage the Data Analysis & Informatics team: Overseeing the integration of data analytics and informatics, enhancing data-driven decision-making processes, and delivering actionable insights for strategic initiatives.• Managed the transition of Payroll & HR Management system for the organization.
Skills
- R&D
- Agile Methodologies
- Testing
- Test Planning
- Software Documentation
- Test Management
- Integration
- Leadership
- Quality Assurance
- Software Development
- Defect Tracking
- Business Process Improvement
- Manufacturing
- Process Improvement
- Cross-Functional Team Leadership
- Engineering
- Agile Project Management
- Product Management
- Software Quality Assurance
- Analysis
- Software Project Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.