Heather Vaughan
Manager, Guest Port Experience at Holland America Group
- Role
- Manager, Guest Port Experience at Seabourn Cruise Line
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Manager, Guest Port Experience
Jul 2021 — Present
Education
Troy University
MS, Counseling and Psychology, Counseling Psychology
2007 — 2009
Hillsborough College
Certificate, Logistics, Materials, and Supply Chain Management
2020 — 2021
University of South Florida
BA, Criminal Justice, Criminology
2002 — 2007
Skills
- Teamwork
- Contract Negotiation
- Employee Relations
- Stcw
- Maritime Security
- Customer Satisfaction
- Hotels
- Solas
- Operations Management
- Microsoft Excel
- Social Media
- Travel Management
- Public Relations
- Real Estate
- Hospitality
- Budgets
- Hospitality Management
- Event Management
- Tour Operators
- New Home Sales
- Restaurants
- Shiphandling
- Maritime Safety
- Tourism
- Microsoft Office
- Leisure
- Cruises
- Gmdss
- Front Office
- Leisure Travel
- Management
- Social Media Marketing
- English
- Event Planning
- Customer Service
- Hotel Management
- Hospitality Industry
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