Heather Utendorf
Instructional Designer | E-learning Developer | Training & Development Consultant
- Role
- Contract Instructional Designer at Oncourse Home Solutions
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Heather Utendorf
Instructional Designer | E-Learning Developer | Training & Development ConsultantI design and deliver impactful learning that drives performance. With 15+ years creating e-learning and blended programs for healthcare, finance, insurance, legal, retail, and tech, I specialize in building scalable, results-focused training that sticks.Expertise:• E-learning development: Articulate Storyline, Rise, Adobe Captivate• Scenario-based learning, simulations, micro-learning, video training• AI-enhanced content creation (ChatGPT, Synthesia, Amazon Polly)• Custom scripting (JavaScript), LMS integration, xAPI/SCORM• Visual design: infographics, job aids, multimedia assets (Illustrator and Canva)• Needs analysis, storyboarding, assessments, UX design
Experience
Contract Instructional Designer
Oct 2025 — Present
Education
Indiana University Bloomington
Bachelor of Arts (B.A.)
1995 — 2001
Skills
- Technical Writing
- Html
- Storyboarding
- Crm
- Employee Training
- Content Development
- Instructional Design
- Blended Learning
- E-Learning Development
- Crm Software
- Training
- Consulting
- Training & Development
- Software Documentation
- Change Management
- Captivate
- E-Learning
- Learning Management Systems
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