Heather Spurley

About Heather Spurley

Experienced IT professional skilled in compliance, IT governance, customer service, and account management.• Extensive experience in industry compliance requirements• Excellent communication and interpersonal skills• Skilled in resolving and discussing complex customer issues• Exceptional customer service and account management provider

Experience

1. Financial Assistant

   Nehemiah Community Development Corporation

   Jan 1994 — Present · Madison, WI, US

   I\'ve worked in various capacities at Nehemiah since 1994. When I first started, my focus was at-risk youth. I led a number of programs for middle and high school students during the school year as well as summer enrichment and employment programs. Over the years, my responsibilities evolved to include everything from mass mailings, IT support, organizing fundraising events, phone administration and assistant to Nehemiah\'s President. In I left full-time employment with Nehemiah, but have remained there part-time to assist with Accounts Payable activities. The best part of being at Nehemiah is that it doesn\'t matter what role I play there, whatever I\'m doing, I\'m helping build into the lives of people in a positive way.

Education

• University of Wisconsin-Madison

  Bachelor of Science (B.S.)

  1990 — 1995

Skills

• Virtualization
• Ssae 16
• Network Security
• Hipaa Regulations and Assessments
• Management
• Process Improvement
• Hp
• Troubleshooting
• Unified Compliance Framework
• Ssae 16 Audit
• Situation Management
• Soc 2
• Vendor Management
• Business Process Improvement
• Windows Server
• Pci Standards & Audits
• IT Management
• IT Service Management
• Servers
• Itil
• Security
• Iso 27001
• Cisco Technologies
• Problem Management
• Vmware
• Managed Services
• Auditing
• Payment Card Industry Data Security Standard (Pci Dss)
• Cloud Computing
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Disaster Recovery
• Data Center