Heather Dunn
Visionary Healthcare Executive | Igniting Growth, Financial Performance & Digital Transformation in Healthcare. The views and opinions expressed here are solely my own, not necessarily those of Novant Health.
- Role
- Senior Vice President, Revenue Cycle at Novant Health
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Heather Dunn
As a transformative healthcare executive, I blend deep expertise with financial management, people development, technology integration, and process optimization to lead large-scale change. I remain at the forefront of industry trends. My career success has centered on my ability to build impactful teams, challenge the status quo, shape and execute growth plans, modernize operations, and improve overall performance. CAREER HIGHLIGHTS Headed up a multimillion-dollar innovative healthcare technology solution company, positioning it as an industry leader. Overhauled and optimized the entire revenue cycle at some of the nation’s top hospital systems. Broken multiple company records with the highest cash collection and cash flow ever attained. Developed financial models and built and scaled new service lines and programs, driving expansion and profitability. Pioneered automation, guiding the implementation and influencing adoption.AREAS OF EXPERTISE Healthcare Management AI Technology & Automation Growth Strategy Change Management Operational Excellence Revenue Cycle Management Continuous Improvement Technology Implementation Process Optimization Team Leadership Profitability Improvement Business Innovation
Experience
Senior Vice President, Revenue Cycle
Mar 2025 — Present
Education
New England College
Bachelor's degree, Computer/Information Technology Administration and Management
University of New Hampshire
Bachelor of Science - BS, Information Technology
New England College
Master of Business Administration - MBA, Health Informatics
2015 — 2017
NHTI, Concord's Community College
Medical Coding
2007
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