Heather Novotny
Lead Ux Researcher @Muck Rack
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WORK HISTORY
Lead Ux Researcher @Muck Rack
ABOUT HEATHER NOVOTNY
A strong advocate for the user and an engaging storyteller, creative thinker, loyal teammate and dedicated teacher. Over eight years of experience as a UX Researcher, five as a Taxonomist, and three as a manager. Five+ years working with international and distributed teams both within Germany and remote from Chicago. Comfortable with complex user and business problems across SaaS products, e-commerce, b2b websites, browser extensions, mobile browsers, apps, digital advertising and monetization. Skilled at identifying patterns and synthesizing findings into recommended actions. A self-starter who encourages growth and development among researchers by building a safe and inclusive community.
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