Heather Nicholson

About Heather Nicholson

I support the healthcare vertical for Konica Minolta Business Solutions All Covered IT Services division. I have 20+ years of IT & Business Process Management experience and I am responsible for driving healthcare solutions for our customers. I hold an MBA and a Masters’ in Healthcare Administration and I am a Certified HIPAA Professional (CHP). As a trusted advisor to the Healthcare Industry, All Covered offers a range of IT Services from Security and Compliance, Interoperability & Integration Services, Mergers & Acquisition, Analytics & Enterprise Healthcare Helpdesk. We focus on improving both patient and provider experience offering secure access to data when and where it\'s needed.Specialties: My personal area of expertise is IT Services: HIPAA Compliance, CyberSecurity, Business Continuity, Managed IT Services, Workflow Automation, Virtualization & Cloud Services, Employee Productivity, Disaster Recovery, Mergers & Acquisitions, Regulatory Compliance, Project Design and Planning, SharePoint, and Cost Recovery.Past Accomplishments:Gauntlet Award FY2024Blue Diamond FY2024Gauntlet Award FY2023Blue Diamond FY2023Circle of Excellence FY2023Top 25 Award FY 2023Blue Diamond FY2022Circle of Excellence FY2022Blue Diamond FY2021Diamond Circle of Excellence FY 2021Blue Diamond FY2020Gauntlet Award FY2020Circle of Excellence FY 2020 Blue Diamond FY2019President\'s Club FY2018Circle of Excellence FY 2017President\'s Club FY 2017Circle of Excellence FY2016Presidents Club FY 2016President\'s Club FY 2014#1 IT Solutions Consultant- South Region FY 2013#1 Senior AE Florida Market FY 2012Presidents Club FY 2013Presidents Club FY 2012Presidents Club FY 2011Presidents Club FY 2009Sales Executive of the Year 2005,2007,2008,2009,2010,2012Masters Degree in Business Administration- Magna Cum LaudeMBA - Business Process Management ConcentrationCertified HIPAA ProfessionalCertified Security Compliance SpecialistNetwork +, A+, Security +, Certified Document Specialist2011 Executive of the Year Award NAPW

Experience

1. Healthcare IT Services Consultant

   Konica Minolta Business Solutions U.S.A., Inc.

   Jul 2022 — Present

   Through its All Covered IT Services division, Konica Minolta helps companies achieve their goals through better management of information and more effective collaboration. This is achieved by delivering stable infrastructure and world class end user support; security and Business Continuity Planning; cloud resources for data management, device independence and mobile access; Business Intelligence and custom applications; powerful communications tools.

Education

• University of North Florida - College of Business Administration

  BA, Business Administration

  2001 — 2005

• University of North Florida - College of Business Administration

  MBA, Masters of Business Administration

  2005 — 2009

Skills

• Cloud Computing
• Managed Services
• Networking
• New Business Development
• Solution Selling
• Private Cloud
• Sales Process
• Network Security
• Disaster Recovery
• Sales Management
• Virtualization
• Document Management
• Sales Operations
• Business Continuity Planning
• Business Intelligence
• Sharepoint
• Direct Sales
• Leadership
• Selling
• Sales
• Managed Print Services
• Help Desk Implementation
• Account Management
• B2b
• Key Account Management
• Business Relationship Management
• Print Management
• Digital Marketing
• Market Research
• Social Media Marketing
• Major Accounts
• Marketing
• Management
• Salesforce.com
• Security
• Business-to-Business (B2b)
• Business Development
• Voice Over Ip (Voip)