Heather Neese

About Heather Neese

Summary:An experienced, self-motivated and collaborative communications professional with expertise in internal communications and employee engagement, change management, marketing, project management, PR, social media, brand/employer brand strategy, and event planning. I thrive in a fast-paced, team environment, and I possess strong writing, verbal and interpersonal skills. My creativity and ability to think strategically have allowed me to both plan and execute marketing and communications strategies that help increase sales year over year, and drive employee engagement. I work well under pressure, I love to learn and acquire new skills, and I’m committed to continuous improvement. Experience & Expertise:Internal communications, employee engagement, change management | Brand and employer brand strategy, planning and execution | Website and intranet builds and refreshes | Social media strategy and content creation | Integrated marketing solutions/multi-channel campaigns (email, blogs, social media, print and online advertising, video, and multimedia content marketing)| Content development, editing, and production | Lead generation email campaign strategic planning and execution | Project and program management | Conference and event management | Expert-level PowerPoint presentation development | PR and media relations | B2B media planning | Printed collateral and direct mail campaigns | Photo shoot and location filming | Video and podcast script development | CRM database management and metrics | Focus groups and advisory boards | Strategic planning and budget management

Experience

1. Communications and Change Manager

   Duke Energy Corporation

   May 2019 — Present · Charlotte, NC, US

   Long-term contract role through Dexian/Signature Consultants)Piedmont Natural Gas, a division of Duke Energy, is a trusted energy provider for residential customers across North Carolina, South Carolina and Tennessee. As a Communications and Change Manager for Piedmont, I\'m committed to supporting the needs of our employees to help ensure a positive experience when the company implements new tools, technologies, processes and other key change initiatives. At Piedmont I- Design, develop and implement change management, communications and training strategies for assigned projects and initiatives- Manage complex, cross-functional, stakeholder alignment and issue resolution using sophisticated executive influence skills; Serve as coach for senior leaders to help them fulfill the role of change sponsor- Develop and implement measurement strategies to evaluate the effectiveness of change management activities and adoption- Design communications templates and icons/branding materials for use by Change Management team members and other areas of the business- Create and deploy \"The Pulse\", the monthly newsletter for the Office of Change Management.

Education

• Emory & Henry University

  NA, Musical Performance

• University of North Carolina at Charlotte

  BA, Communications, Psychology, Musical Performance

Skills

• Newsletters
• Social Media Marketing
• Powerpoint
• Graphic Design
• Indesign
• Press Releases
• Market Planning
• Photoshop
• Public Relations
• Internal Communications
• Marketing
• Budgets
• Direct Mail
• Online Marketing
• Copywriting
• Web Design
• Photography
• Brand Development
• Crm
• Research
• Strategy
• Digital Marketing
• Management
• Social Networking
• Marketing Strategy
• Project Management
• Event Management
• Event Planning
• Sales
• Adobe Creative Suite
• Online Advertising
• Advertising
• Customer Service
• Training
• Public Speaking
• Customer Relationship Management (Crm)
• Marketing Communications
• Facebook
• B2b
• Direct Marketing