Heather Freeman
Executive Director, Principle
- Role
- Executive Director, Women s and Newborn Services at El Camino Health
- Location
- Menlo Park, CA, US
- LinkedIn followers
- 500 followers
About Heather Freeman
A transformational leader of healthcare services and teams for over 15 years, and care provider since 1995, I’ve developed a strong track record of building well-designed programs and systems of care resulting in significantly improved performance. Through the years, I have had the excruciating honor of experiencing some of the ways healthcare goes wrong-both as a healthcare practitioner and as a consumer family member and friend. My passion is designing and building systems of care and improving processes for each patient, each interaction. Learning every day.
Experience
Executive Director, Women s and Newborn Services
May 2021 — Present
Reporting to COO, Direct MCH and GYN service lines and Nursing Operations for enterprise (2 hospitalsystem) with over births per year, 200 physicians, 450 staff,$238M in net revenue and $110Mcontribution to indirect (32% increase YOY).Business strategy and tactic development and operational transformation. Achieved 22% YOY delivery volume growth and multiple awards including Newsweek\'s Best MaternityHospitals. Nominated for system annual leader of the year award.
Education
University of California, San Francisco
MS, Neonatal Intensive Care Nursing
1999 — 2002
California Polytechnic State University-San Luis Obispo
BA, English Literature
1995 — 1999
Weatherhead School of Management at Case Western Reserve University
Master of Business Administration - MBA
Skills
- Performance Improvement
- Healthcare Management
- Clinical Research
- Program Management
- Healthcare
- Quality Improvement
- Nicu
- Leadership
- Nursing
- Hospitals
- Nursing Education
- Critical Care
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