Heather Malkani

About Heather Malkani

Recognized for a strong work ethic, integrity, attention to detail, and a commitment to achieving corporate goals, I am a dedicated Product & Ingredient Specialist with deep experience supporting National Accounts, Wholesale Manufacturing, Food Service, Military and Bakery Retail channels.With a solid foundation in product development, I bring expertise across broker and distributor management, business development, and sales — particularly in the ingredients and food sector. My background includes small business ownership and management, which has sharpened my entrepreneurial mindset and strategic thinking.Key Strengths Include: • Technical ingredient sales across diverse channels — from small Mom & Pop shops to large-scale manufacturers and distributors • Deep industry knowledge in coffee, jams & Jellies, ice cream, tortillas, confections, snacks, chocolate, donuts, breads, pastries, and cakes • Expertise in trending categories such as plant-based, gluten-free, and wellness-driven foods • Proficiency in CRM systems including Salesforce, and strong technological adaptability • Competency in marketing, merchandising, curriculum development, recruiting, and relationship managementA business school and culinary school graduate, I blend practical culinary insights with strategic business acumen. I’m self-motivated, work well independently, and thrive in collaborative team environments. Passionate about helping businesses grow and succeed through smart ingredient solutions and long-term partnerships.

Experience

1. Territory Sales Manager - Away from Home

   The J.M. Smucker Co.

   Aug 2022 — Present · TX, US

   Territory Sales Manager based in Austin for the AFH (Away From Home) Team - Central Texas Region. Representing the iconic J.M. Smucker Co. Coffee & Tea Brands: 1850, Cafe Bustelo, Folgers, Dunkin, and Tenderleaf Tea. Helping continued support of the portfolio of consumer brands in Foodservice: Smucker\'s Fruit Spreads, Jif Peanut Butter, Uncrustables and Hostess, to name a few.

Education

• Scottsdale Community College

  Culinary Arts, Culinary Art Degree

  1984 — 1986

• Concordia University Texas

  Bachelor of Arts, Business

  2008 — 2011

Skills

• Food & Beverage
• Gourmet
• Sales Operations
• Customer Service
• Training
• New Business Development
• Trade Shows
• National Accounts
• Servsafe Instructor
• Recruiting
• Molecular Gastronomy
• Sales
• Curriculum Development
• Event Planning
• Bread
• Account Management
• Marketing Strategy
• Grocery
• Pricing
• Key Account Development
• Business Development
• Culinary Education
• Marketing
• Product Marketing
• Natural Health
• Merchandising
• Cakes
• Consumer Products
• Distributors
• Leadership
• Supplements
• Sales Management
• Chocolate
• Cake Decorating
• Key Account Management
• Product Development
• Purchasing
• Retail
• Customer Relations
• Team Building