Heather Nichols
Recruiter at Cisco
- Role
- Lead Recruiter for Strategy, Planning & Insights at Cisco
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Heather Nichols
Talent Acquisition and Human Resources professional with 10 years of experience in the recruiting and tech industries. I source, screen, interview, and evaluate candidates exclusively for tech positions ranging from early career professionals to senior level managers. I leverage resume databases and optimize user experience design through all aspects of the applicant tracking system. I manage the end-to-end recruiting process, ensuring a strong candidate and client experience by fostering long-term relationships with candidates and hiring managers. I also have experience developing programs for diversity, equity and inclusion, employee relations, benefits and payroll.
Experience
Lead Recruiter for Strategy, Planning & Insights
Mar 2021 — Present · Charlotte, NC, US
Recruiter / Technical Recruiter / Corporate Functions RecruiterCisco is a $197B global tech company with employees globally. I was hired to implement established recruiting practices to secure top tech talent across the Americas. Over my tenure, I have placed 154 employees (143 end-to-end placements; 11 inherited project placements)• Hired 154 tech employees across 4 time zones by leveraging LinkedIn & Indeed under 3 years• Average recruiting metrics: hires 154 fill time less than 45 days, Hiring Manager and New Hire surveys 100%• Assisted in implementing Cisco’s community and inclusion initiative • Maintained contact with 108+ Hiring Managers with an average of 600+ applicants per project• Coached, trained and mentored a team of up to 8 recruiters in outreach, screening and follow-up• Created project management tools to identify opportunity/create transparency for hiring managers because our applicant tracking system lacked visual capabilities to share with department heads• Implemented training for new recruiters to share my best practices for search strings, QuickParts, phone screens, interview templates, submittal templates and scheduling follow-up• Added tech talent LinkedIn connections in less than 3 yearsSkills: Avature, Excel, Microsoft Word, Smartsheet, Tableau
Education
University of North Carolina at Chapel Hill
Bachelor of Arts - BA
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