Heather Linberg

About Heather Linberg

Dynamic and energetic professional with 25+ years of experience specializing in sales, education, and marketing within the beauty industry. Entrepreneurial spirit and customer-centric mentality serves to effectively identify and leverage key opportunities to strategically increase revenue and profits for customer and company. An expert in selling to both B2C and B2B markets.Skills: Sales/MarketingCommunications/PRNetworking/Relationship BuildingPersuasive Presentation/Communication SkillsReliable/Detail-orientedStrategic Selling/Cold CallingNew Business Development/Lead GenerationCreative Problem SolvingProduct/Service LaunchesPrivate Label Budgeting/Forecasting Event Concept/ExecutionEvent/Project ManagementMarket Research Digital EngagementContent/SEO Influencer CampaignsWord / Excel / Netsuite-CRM / Powerpoint / Mac / Canva / Basecamp / Gantt / Cision / WordpressAchievements:Sales-Effectively manage and grow high-volume of customers and revenue across multiple sales channels-Effective relationship builder resulting in large corporate contracts-Successfully exceed sales quotas for all new product launches-Develop trusted long-term relationships with high-profile celebrity clientele resulting in organic product mentions to increase individual product sales.Marketing | Communications-Quoted beauty industry expert-Managed comprehensive PR/communications plans/production schedule for events including The Grammy’s, Mercedes Benz Fashion Week, & Ohana Fest, Hulu-Managed & developed Instagram and Facebook content strategy increasing followers & engagement organically-Garnered numerous prominent brand awards: Best Spa Treatment, Best New Product, & Best Anti-Aging Body Lotion; New Beauty Magazine, Best Sunscreen; Beauty Launchpad, Favorite Sensitive Skin Line, and Favorite All-Natural Line; American Spa Magazine & many m••••••••@gmail.com

Experience

1. Senior Account Executive

   Osmosis

   Nov 2018 — Present · Orange County, CA, US

   Manage 200+ accounts across multiple sales channels including spa, medical, and holistic wellness centers and e-commerce-Develop trusted long-term relationships-Key player in negotiating and securing contracts with strategic corporate partners-Consistently meeting aggressive monthly, quarterly, and annual sales quotas-Directly involved with creating sales presentations and incentives for sales organization to successfully drive corporate objectives in new business acquisition and new product launches-Support company’s top and bottom line through effective budget management and ROI analysis-Schedule and lead regular meetings with key accounts to develop strategic partnerships resulting in customer retention, brand loyalty, and profitable sales growth-Act as mentor and coach to accounts to assist with brand partnership and development-Maintain updated records and communication in CRM program-Attend local and national industry trade events-Provide quality customer service with professionalism & ethics while adhering to established corporate standards and procedures-Deliver educational information and presentations on a wide-variety of topics to both professionals and consumers including company vision and technical product data-Delicately resolve all customer complaints through strategic problem solving, seeking the best interest of both the customer and the company-Acting as a trusted advisor to upper executive management, providing critical customer feedback and innovative solutions to assist in brand development and increased market share.

Education

• Orange Coast College

  Associate of Arts (AA)

  1986 — 1989

• California State University, Long Beach

  Communications, Communication and Media Studies

  1989 — 1991

• Playhouse West, Los Angeles California

  Artistic Vision and Intense Approach In The Field of Acting

  1991 — 1992

Skills

• Advertising
• Skin Care
• Copywriting
• Press Kits
• Sponsorship
• Project Management
• Retail
• Microsoft Powerpoint
• Sales&Marketing
• Merchandising
• Social Media Marketing
• Training
• Brand Development
• Blogging
• Microsoft Excel
• Online Marketing
• Beauty Industry
• Social Media
• Press Releases
• Microsoft Office
• Sales
• Event Management
• Cosmetics
• Sales Growth
• Strategy
• Trade Shows
• Event Planning
• Microsoft Word
• Strategic Planning
• Corporate Communications
• Public Speaking
• Customer Relationship Management (Crm)
• Spa
• Marketing Management
• Celebrity
• Marketing Communications
• Fashion Shows
• Brand Management
• Content Strategy
• Marketing Strategy