Heatherleigh Gilman

I am a technology business leader specialized in training adoption, employee development, and resource management, I am Heatherleigh (Hea-ther-lee) Gilman, and this is my leadership profile.

Role: Consultant, Technology Learning & Adoption Practitioner at Nationwide
Location: Columbus, OH, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Heatherleigh Gilman

I am a driven, creative problem solver, adept at managing large initiatives, finding…

Experience

Consultant, Technology Learning & Adoption Practitioner
Nationwide
Apr 2023 — Present · Columbus, OH, US
Conducts technical, professional and management training and programs including, developmental or interactive skills training to entry through advanced-level associates. Identifies, sources and schedules delivery resources for identified Learning & Performance needs.Evaluates the effectiveness of performance solutions against established metrics and return on investment expectations in meeting organization\'s plans, goals and strategies. Provides assistance or feedback in the design of evaluation tools.Designs and develops learning solutions to meet identified performance gaps for all levels of associates and management. May identify and source or partner with technical or third party resources to ensure appropriate design and development solution.Partners and consults with business leaders to analyze performance gaps. Performs need analysis to determine performance gap solutions consistent with business needs, learning department goals and corporate strategies.Markets department resources and communicates programs to promote services, products and curriculum. Partners and influences business units value perception and utilization of services.Identifies, schedules and prepares subject matter authorities or other identified resources to develop, evaluate and deliver learning solutions within budget. Creates forecast and estimates of project costs.Leads Learning & Performance related projects which may include skill based assignment, customer service training initiatives and team effectiveness.

Education

Southern New Hampshire University
Bachelor's degree
2017 — 2023

Skills

Project Management
Pricing
Retail
Customer Relations
Product Development
Web Commerce
Inventory Management
Online Social Networking
Sales Process
Management
Conflict Resolution
Sales
Purchasing
Public Speaking
Leadership
Communication Skills
Online Marketing
Business Development
Employee Training
Sales Operations
Customer Service
Invoice Processing
Order Management
Social Media
Trade Shows
Logistics
Training
Training & Development
Marketing
Selling
Merchandising

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