Heather Leibowitz

About Heather Leibowitz

I’m a Strategic Sales Account Manager with 8 years of experience helping brands grow in the CPG wholesale, luxury travel, and financial services spaces. I specialize in building strong client partnerships and driving full-cycle sales—everything from onboarding and retention to upselling and long-term territory strategy.With a portfolio of over 850 accounts across national, Southeast, and Northeast markets, I’ve consistently delivered revenue growth using data-backed insights, cross-functional collaboration, and a consultative, relationship-first approach.Whether I’m managing high-volume accounts or tailoring solutions for a niche client, I bring a passion for growth, strategic thinking, and the kind of partnership that turns short-term wins into long-term success.Core Skills:•B2B Sales & Client Relationship Management•Account Growth (Onboarding, Retention & Upselling)•Contract Writing, Proposals & Negotiation•Sales Forecasting, KPI Tracking & Reporting•Trade Show Strategy & Partner Networking•Market Trend Analysis & Competitive Positioning•E-Commerce (Dropship, Digital Sales Enablement)•High-Volume Territory Management (National & Regional)Tools & Platforms:Salesforce (trained), RLM, NuOrder, Microsoft Office, Google Suite, LinkedIn, RocketReach, Wiza, Crunchbase, Seamless.ai

Experience

1. Sales Coordinator, Southeast Region

   Jellycat

   Oct 2025 — Present · Miami-Fort Lauderdale, FL, US

   Jellycat is a luxury soft-toy brand known for premium design and elevated fan-focused experiential retail. I support the Southeast Regional Sales Team by strengthening sales operations, optimizing account servicing workflows, and building digital tools that elevate team efficiency and field execution. My role centers on delivering operational excellence, improving cross-functional communication, and ensuring our retail partners receive consistent, best-in-class servicing experience.Key Business Impact-Developing and managing a SharePoint-based digital ecosystem that centralizes sales processes, reporting tools, training documents, and account resources, while creating standardized templates, dashboards, and process guides that improve accuracy, reduce manual effort, and increase team productivity-Leveraging SAP ERP and B2B platform, to ensure order accuracy, monitor account activity, validate inventory availability, and maintain timely and efficient fulfillment across the region-Partnering closely with Regional Head of Sales and our Regional Sales Managers to support account onboarding, sales enablement, and territory development through day-to-day sales operations support, including order processing, communication updates, issue resolution, sample coordination, and product assortment availability-Strengthening cross-functional collaboration with Operations, Customer Service, and Demand Planning through monitoring inventory levels, identifying gaps, and communicating weekly inventory updates that support strategic planning and service excellence for the Southeast region.

Education

• University of Central Florida

  Bachelor of Science in Business Administration- B.S.B.A., Management

  2012 — 2014

Skills

• Styling
• Fashion
• Fashion Design
• Apparel
• Merchandising
• Fashion Illustration
• Retail
• Window Displays
• Trend Analysis
• Trend
• Fashion Shows
• Personal Shopping
• Retail Sales
• Sketching
• Microsoft Excel
• Wardrobe
• Powerpoint
• Microsoft Word
• Mood Boards
• Store Operations
• Fitting
• Footwear
• Knitwear
• Sportswear
• Private Label
• Shoes
• Social Media
• Luxury Goods
• Visual Merchandising
• Trend Forecasting
• Sales
• Microsoft Office
• Customer Service
• Event Planning
• Time Management