Heather Leclair

About Heather Leclair

15 years of healthcare sales experience, consistently performing at a high level. Passion for building successful, highly engaged teams that show steady growth in an ever-changing healthcare environment. Committed to organizational goals and excellence, overcoming adversity and over-performing through various mergers, organizational restructuring, and global pandemics. Recognizes the growing importance of global thinking in decision making and being able to work across departments to achieve collective goals. Executive with reputation for quickly building customer relationships, and formulating strategies, and executing on action plans to achieve results.

Experience

1. Vice President Operations, Access Management

   symplr

   Jan 2024 — Present · Dallas, TX, US

   As the Vice President of Access Operations at Symplr, I lead a dynamic team and work across marketing, sales, customer success, and product development to drive growth and innovation. My role encompasses strategic oversight and operational leadership to ensure our business thrives in a competitive landscape.Oversee end-to-end operations for the vendor credentialing business pillar, ensuring efficiency and scalability to meet market demands.Develop and execute strategic plans and budgets, driving substantial revenue growth and operational excellence. Foster collaboration and team development across functions to maintain a competitive edge and deliver superior customer value. Work closely with product teams to align offerings with market needs, leveraging customer feedback for continuous improvement. Manage P&L effectively, optimizing resource allocation for maximum profitability and sustainable growth. Successfully integrated acquisitions, promoting a unified organizational culture and streamlined operations.

Education

• SMU Cox School of Business

  Master of Business Administration - MBA

  2021 — 2023

• Baylor University - Hankamer School of Business

  Bachelor of Business Administration - BBA, Marketing and International Business

  1998 — 2002

• Westminster School, London

  International Business, International Business

  2000 — 2000

Skills

• Capital Equipment
• Sales Process
• Leadership
• New Business Development
• Medical Devices
• Strategy
• Medical Imaging
• Key Account Development
• Healthcare
• Spin Selling
• Marketing
• Salesforce.com
• Strategic Planning
• Team Building
• Management
• Healthcare Industry
• Sales
• Pardot
• Sales Operations
• Cold Calling
• Selling