Heather Harrison

About Heather Harrison

With over five years as a Global HR Leader at Amazon and Amazon Web Services (AWS), expertise lies in crafting and executing HR strategies that align with the fast-paced demands of a global tech environment. Focused on talent management, organizational design, and leadership development, the team delivers data-driven solutions that enhance retention, engagement, and operational excellence. Diversity and inclusion initiatives remain central to fostering a thriving, innovative workforce. By partnering with senior leadership, the organization drives scalable HR programs that support AWS\'s rapid growth while addressing the complexities of a global workforce. Passionate about empowering teams and creating sustainable talent pipelines, the mission is to enable long-term success through strategic people initiatives and a culture of continuous learning.

Experience

1. Senior Manager, People Business Partners

   Amazon

   Dec 2019 — Present · Phoenix, AZ, US

   Directed comprehensive HR operations across multiple units within Amazon\'s global supply chain network, developing and scaling innovative programs to support rapid business growth in an expansive work environment. Leveraged data-driven strategies to enhance talent acquisition, development, and retention while implementing leadership training initiatives that strengthened management capabilities and improved operational efficiency. Developed and executed employer branding strategies to attract top talent in competitive markets. Implemented performance management and compensation practices that drove employee engagement and productivity. Ensured compliance with HR regulations across multiple jurisdictions while supporting the company\'s expansion efforts.

Education

• American Public University

  Bachelor's Degree, Management- Human Resources

  2013 — 2015

• Arizona State University

  Master of Legal Studies, HR and Employment Law

  2020

• University of Tennessee, Knoxville

  Other, Anthropology and Psychology

  2003 — 2006

Skills

• Public Relations
• Talent Development
• Talent Management
• Team Leadership
• Loss Prevention
• Hiring
• Profit & Loss Responsibility
• Driving Results
• Sales
• Associate Relations
• Talent Acquisition
• Customer Satisfaction
• Training
• Performance Management
• Profit & Loss Management
• Mentoring
• Profit
• Store Management
• Inventory Management
• Inventory Control
• Coaching
• Store Operations
• Team Building
• Strategic Planning
• Leadership Development
• Retail
• Recruiting
• Enhancing Customer Experience
• Talent Identification
• Visual Merchandising
• Merchandising