Heather Howell
Strategic Client Success Partner
- Role
- Vice President Client Success, Strategic Accounts at TELUS Digital
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Heather Howell
I am the channel between your brand and your customers. I help clients find solutions, and can do this for you! I am dynamic and passionate about customer experiences, digital solutions and compliance. I have over 20 years of experience working in Credit Cards, Retail Banking, Fintech and Telecom in client solutions and solution selling with expertise in customer service, collections, fraud and digital solutions. Drop me a line - I can’t wait to meet you!Heather
Experience
Vice President Client Success, Strategic Accounts
Mar 2025 — Present · Omaha, NE, US
Education
University of Nebraska-Lincoln
Bachelor of Science (BS), Human Resources and Family Sciences
1996 — 2000
Skills
- Customer Relationship Management (Crm)
- Management
- Team Building
- Sales
- Employee Benefits
- Operations Management
- Call Centers
- Business Development
- Project Management
- Customer Satisfaction
- Training
- Customer Retention
- Crm
- Customer Service
- Business Process Improvement
- Telecommunications
- Risk Management
- Customer Experience
- Account Management
- Change Management
- Process Improvement
- Salesforce.com
- Leadership
- Team Leadership
- Vendor Management
- Call Center
- Coaching
- Contact Centers
- Outsourcing
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