Heather Hollis

About Heather Hollis

Heather Hollis is an award-winning Vice President of Digital Experience, Product Design, and Creative Transformation with over 25 years of experience leading world-class digital vision, product design, and technology roadmap to elevate consumer experiences. She captures the UX journey to reimagine digital and product capabilities that reshape transformative design across products, innovation, and culture. She leads massive initiatives with the fluidity of a start-up within matrixed organizations to create a digital ecosystem that drives business impact. Heather empowers high-performing teams that pioneer never-before-seen design concepts and products. She leverages a collaborative leadership approach to build consensus with key stakeholders and achieve tangible business impact. E-commerce Performance Strategy Digital Transformation & Experience Business Impact Technology Innovation Full-scale Business Operations Product Development Lifecycle, Operations, & Design UX Design & Innovation Integrated Marketing Communications Cross-Functional Team Leadership 2x Emmy Award Winner, Outstanding Achievement in an Interactive Media Program 15 U.S. Technology Patents Creator of Good Kid: The Full-service Advertising and Communications Agency for Xfinity, a Comcast venture Woman of Distinction Award Recipient, Philadelphia Business Journal “. ” -

Experience

1. Vice President, Head of Digital Experience Design

   Comcast

   Sep 2022 — Present · Philadelphia, PA, US

   Spearheads the digital vision and strategy for the Digital Experience Product Design division; drives product development lifecycle, omnichannel sales, CX, and design to curate intuitive experiences that elevate business./ Leads product design strategy and UX to capture the consumer\'s voice and ensure world-class product experiences; creates scalable solutions across product development, operations, and business entities. Influences product development and operations across Sales, CX, Mobile, Retail, Marketing, and Design to transform deep customer insights into innovative product experiences. Oversees $MM operating budget and 45+ UX/UI Designers on conversational design, prototyping, experiential design, journey design, project management, and production. Guides well-defined product strategy to translate design solutions into high-value business impact. Leverages data-driven insights and KPIs to shape enhancements and yield high-performing end-to-end products that solve critical business challenges. Empowers high-performing teams to reimagine design capabilities and product solutions that scale.

Education

• Universidad de Salamanca

  Spanish studies

• New York University

  Master of Professional Science, MPS, Interactive Telecommunications, Interactive Telecommunications

• Wharton Executive Education

  Leadership for Top Women Leaders

• Colgate University

  Bachelor of Arts, B.A., History and Fine Arts , Art History, Fine Arts

Skills

• Digital Media
• New Media
• Information Architecture
• Television
• User Interface Design
• Integrated Marketing
• Video
• Interactive Advertising
• User Experience Design
• Digital Strategy
• Content Strategy
• User Experience
• Digital Marketing
• Content Management
• E-Commerce
• Social Media
• Business Development
• Web Analytics
• Art Direction
• SEO
• Leadership
• Web Design
• Broadcast
• Advertising
• Interactive Marketing
• Mobile Marketing
• Brand Development
• Broadcasting