Heather Harbert

About Heather Harbert

Experienced behavioral health executive with 25+ years leading complex systems that deliver high‑quality, person‑centered care across diverse treatment settings. Known for driving operational excellence, strengthening clinical fidelity, and building high-performance programs that improve outcomes and expand access to care.I specialize in designing and optimizing care models, streamlining workflows, and implementing evidence‑based practices that enhance both efficiency and experience. I am deeply committed to data-driven decision‑making—leveraging analytics to guide strategic priorities, support value-based care, and advance whole-person health initiatives.Recognized for developing mission-driven, empowered teams through transparent leadership, clear strategic vision, and an unwavering focus on professional growth. I am passionate about cultivating work environments that elevate staff engagement, accountability, and sustainable performance—ultimately improving the lives of the individuals and communities we serve.Areas of expertise:• Behavioral health operations & system design• Evidence-based practices & quality improvement• Strategic planning & organizational transformation• Value-based care & population health• Performance management & data analytics• Leadership development & culture building

Experience

1. Senior Executive Director

   Merakey

   Jul 2020 — Present · Pittsburgh, PA, US

   Displays knowledge and relationships with industry thought leaders and payers, along with the ability to expand and cultivate those relationships and apply related market intelligence to inform strategy, development, and marketing approaches. • Excellent communication skills, both written and oral; ability to influence and engage a wide range of stakeholders. • Demonstrates acute business acumen that includes proficiency in budgeting, financial analysis and resource allocation. • Experience in managing complex budgets and maximizing financial resources. • Demonstrated ability to build and lead high-performing teams, foster a positive organizational culture, and manage change effectively. • Strategic thinker with the ability to analyze complex issues, develop innovative solutions, and drive results.

Education

• University of Pittsburgh

  Master of Social Work (MSW), Direct Practice Social Work

  2004 — 2006

• Penn State University

  Graduate Certificate, Applied Behavior Analysis

  2007 — 2008

• Penn State University

  BS, Rehabilitation Science

  1997 — 2001

Skills

• Case Management
• Applied Behavior Analysis
• Leadership
• Mental Health Treatment
• Social Services
• Behavioral Health
• Mental Health
• Co-Occurring Disorders
• Program Development
• Program Evaluation
• Training
• Process Improvement
• Project Management
• Program Management
• Clinical Supervision
• Nonprofits