Heather Golin

About Heather Golin

Seasoned strategy development and operations focused leader experienced in multiple consumer-facing industries. Extensive experience in the planning, management, and implementation of strategic retail marketing programs including in-store, online integrated marketing, and public relations campaigns, in addition to the executive management and delivery of cost-effective, quality services in Healthcare.Areas of Expertise:Strategic PlanningOperations ManagementProject ManagementCorporate AlliancesMarketing Partnership ManagementCorporate CommunicationsOnline, Ecommerce, & Social Media Marketing

Experience

1. Chief Operating Officer

   Sydandi Llc

   Mar 2018 — Present · Philadelphia, PA, US

   Executive Director Long Term Services & Supports in PA and NJ• Provide oversight, guidance, and support to ensure the delivery of cost-effective, quality services to individuals enrolled in the PA Office of Long Term Living and NJ Division of Developmental Disabilities Medicaid Waiver programs.• Refine and build upon existing Long-Term Care strategy and programs with a focus on quality outcomes, utilization and readmission rates, and wellness and prevention initiatives that best serve the Medicaid eligible population• Ensure compliance with program and contractual requirements. • Plans and directs all aspects of the company’s operational policies, objectives, and initiatives ensuring alignment with State and Federal Requirements.• Develops policies and procedures for operational processes in order to ensure efficiencies and compliance with standards and regulations.• Represents the organization in its relationships with all 3rd party vendors, providers, and payers.

Education

• Fashion Institute of Technology

  Associates of Applied Science, Fashion Merchandise Management

  1993 — 1994

• University of Delaware

  Bachelor of Science, Textile Design and Merchandising

  1990 — 1994

Skills

• Program Management
• Event Management
• Strategic Planning
• Team Building
• Management
• Donor & Recipient Relations
• Social Media Marketing
• Powerpoint
• Marketing Communications
• Social Media
• Project Management
• Corporate Event Planner
• Fundraising
• Cause Marketing Program Management
• Leadership
• Presentation Specialist
• Corporate Communications
• Profit
• Strategy
• Scheduling
• Sales
• Speech Writing
• Merchandising
• Marketing
• Public Relations & Education
• Risk Assessment
• Retail
• Budget Management
• Change Management