Heather Gaines
Senior Technical Program Manager | Senior Project Manager | Senior Program Manager
- Role
- Senior Technical Program Manager at Open To Opportunities
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Heather Gaines
Accomplished PMP-certified Senior Technical Program Manager with extensive experience in telecommunications, delivering multimillion-dollar programs. Expertise in aligning IT with business needs to drive revenue growth, cost savings, and customer experience improvements. Skilled at scaling operations, introducing innovative technologies, and building cross-functional partnerships. Adept at managing budgets, vendor integrations, and overseeing national rollouts while providing executive-level reporting and dashboards. Recognized for ensuring program continuity, resolving complex roadblocks, and accelerating time-to-market through collaborative execution and disciplined program management- Cross-functional Team Leadership & Stakeholder Management- Large Scale Program and Project Management - Software Development & Coordinated Release Management - Revenue Growth & Cost Savings - Growth Mindset- Risk, Issue & Dependency Management - Data-Driven Reporting & AnalyticsOutside of work, I enjoy painting abstract art, playing pickleball (with more energy than skill), and keeping up with my favorite teams and sports - Ole Miss Football, Dallas Stars Hockey, and Formula One.
Experience
Senior Technical Program Manager
Apr 2025 — Present · Dallas-Fort Worth, TX, US
SENIOR TECHNICAL PROGRAM MANAGER Accomplished PMP-certified Senior Technical Program Manager with extensive experience in telecommunications, delivering multimillion-dollar programs. Expertise in aligning IT with business needs to drive revenue growth, cost savings, and customer experience improvements. Skilled at scaling operations, introducing innovative technologies, and building cross-functional partnerships while providing executive-level reporting and dashboards.
Education
University of Colorado Boulder
Master of Science (MS), Telecommunications
University of Mississippi
Bachelor of Engineering (B.E.), Telecommunications Engineering
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