Heather Fitzpatrick

Business Process Improvement, Business Analysis, Quality Assurance, Program Management, Customer Service

Role
Business Analyst at CareSource
Location
Dayton, OH, US
LinkedIn followers
500 followers

About Heather Fitzpatrick

I am a Strategic Maximizer in leading initiatives, streamlining processes, and developing…

Experience

  1. Business Analyst

    CareSource

    Jun 2023 — Present · Dayton, OH, US

Education

  • Harvard Business School Online

    Other: Certificate in Business Analytics

    2019 — 2019

  • Harvard Business School

    Certification

    2019 — 2019

  • PMI Project, Program and Portfolio Management

    Certification

    2021

  • Park University

    Bachleor Science

    1999 — 2001

Skills

  • Quality Assurance
  • Public Speaking
  • Customer Relationship Management (Crm)
  • Business Analysis
  • Strategy
  • Microsoft Office
  • Sales
  • Process Improvement
  • Team Building
  • Management
  • Microsoft Powerpoint
  • Project Planning
  • Leadership
  • Cross-Functional Team Leadership
  • Fundraising
  • Integration
  • Software Documentation
  • Human Resources
  • Requirements Analysis
  • Business Intelligence
  • Microsoft Excel
  • Recruiting
  • Software Project Management
  • Business Process Improvement
  • Troubleshooting
  • Analysis
  • Change Management
  • Visio
  • Vendor Management
  • Customer Satisfaction
  • Training
  • Testing
  • Software Development Life Cycle (Sdlc)
  • Business Process
  • Strategic Planning
  • Team Leadership
  • Data Warehousing
  • Project Management
  • Customer Service
  • Consulting

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Heather Fitzpatrick — Business Analyst at CareSource in Dayton, OH, US | Unifers