Heather Relien

Experience

1. Talent & HR Services Mgr

   Community First Credit Union | Wisconsin

   Oct 2025 — Present · Neenah, WI, US

   Coach, lead, and develop the HR Generalist team, creating a culture of accountability, growth,and innovation. Build and implement a comprehensive recruitment strategy, including:o Strategic sourcing and pipelining for critical and anticipated roleso Recruitment marketing and employer branding initiativeso Diverse and inclusive hiring practiceso Proactive workforce planning in partnership with business leadersServe as recruiter for exempt and/or specialized roles.Oversee a candidate experience strategy that prioritizes responsiveness, clarity, and respectthroughout the hiring lifecycle.Drive recruitment analytics, such as time-to-fill, quality-of-hire, and channel performance, usinginsights to guide continuous improvement.Collaborate with Marketing and Communications on employer brand visibility across platforms(e.g, LinkedIn, Glassdoor, local partnerships).Evaluate and leverage technology (ATS, sourcing platforms, CRMs) to streamline the hiringprocess and engage passive talent pools.Strengthen internal mobility by aligning recruiting with development planning and supportinginternal candidate readiness.Ensure team alignment and engagement in CFCU’s onboarding, engagement, and offboardingstrategies.Participate in engagement and onboarding programs and activities, with a focus on creating andsustaining an exceptional employee experience.Develop and implement HR projects and process improvement in support of business objectives,needs and activitiesSupport ongoing performance management including annual reviews, merit planning, andperformance improvement plans.Lead and support the resolution of complex employee relations concerns, including investigationsand mitigation planning.Maintain up-to-date compliance with federal and state labor laws, preparing for audits andfulfilling reporting requirements.Partner with VP of HR and CHRO on department-wide initiatives, talent strategy, and operationalimprovements.

Education

• University of Wisconsin–Oshkosh

  Master of Business Administration - MBA, Business Administration and Management, General

• University of Wisconsin-La Crosse

  Bachelor's degree, Business Management - HR Emphasis

  2009 — 2013

Skills

• Interpersonal Communication Abilities
• Applicant Tracking Systems
• Data Entry
• Customer Service
• Employee Relations
• Research
• Public Speaking
• Sourcing
• Screening
• Performance Management
• Employee Training
• Teamwork
• Training
• Personnel Selection
• Time Management
• Recruiting
• Fmla
• Interviews
• New Hire Orientations
• Training Delivery
• Microsoft Word
• Affirmative Action Compliance
• Customer Relations
• Facebook
• Microsoft Office
• Microsoft Excel
• Powerpoint
• Social Media
• Peoplesoft